T here are several reasons why you should stop using free email addresses for your business. Using free email addresses, such as gmail or hotmail, could position your business as spam and give potential customers the view that your business is not properly established or credible.
A custom email address helps you create a professional image and boosts your business’ credibility. There are no ads displayed in Business Class Mail's web mail interface or on our any other products and packages. This means total respect for privacy as your messages are not scanned for keywords to feed you ads.
When you have your own custom email addresses you also have full control over them. For instance, you can easily create new ones or remove inactive ones. When a new employee joins your company, you can easily set up one for him or her and create more custom addresses as you hire more staff.
Velnet Business Class Mail have a wide range of options to organize and categorize your messages. This includes familiar items like folders and labels, flags, automatic filters, as well as one-of-a-kind capabilities, like the thread nesting style conversation view.
Frequently Asked Questions
How will purchasing Email Hosting help me?
Which Email Clients can I use?
By purchasing an Email Hosting package you can use your own Domain Name as part of your email address eg:firstname.lastname@example.org. This adds an additional level of professionalism in your day to day email communication.
How do I use my Webmail Interface?
You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different email clients to send/receive emails.
Which mobile phones can I access my mail from?
To access your Webmail Interface, you can use the following URL: http:// webmail.yourdomainname.com. Once on the login page, you would need to login with your email address and the corresponding password.
What is the space provided per Email Account?
Your email can be accessed using any Smartphone or Tablet. Our Email Hosting is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.
What ports do I need to use for Email Hosting?
Each email account comes with 2GB space and you can create Unlimited Email Accounts through the Email Hosting package.
DCan I create mailing lists?
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for sending mails.
What is your SPAM policy?
Yes you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list. More information on this can be found in our knowledgebase.
Can I use Auto Responders?
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Yes you can. An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply to an email, as soon as it is received at this email address. To set up an Auto Responder, please refer to the following KnowledgeBase article.